top of page


Privacy Policy

Updated Sep 26, 2024

Welcome to Wyne.

 

At Wyne, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By accessing or using our Services, you consent to the practices described in this statement.

1. Information We Collect

1.1. Account Information: When you create a user account, we collect your name, email address, phone number, and gender. This information is necessary to provide you with access to our Services.

1.2. Profile Information: You have the option to provide additional information, such as your profile picture, location, and other details, to enhance your user experience on Wyne.

1.3. Content: We collect the content you post, share, or upload on Wyne, including product reviews, comments, and other interactions with our platform.

1.4. Device Information: We may collect device-specific information, such as your device model, operating system, and unique device identifiers, to optimize our Services and troubleshoot technical issues.

1.5. Usage Data: We collect data on your interactions with Wyne, such as the products you view, your engagement with posts, and other usage patterns to improve our platform and tailor content to your preferences.

2. How We Use Your Information

2.1. Personalization: We use the information collected to personalize your experience on Wyne, including product recommendations, content suggestions, and targeted marketing.

2.2. Communication: We may use your email address to send you important updates, announcements, and promotional offers related to our Services.

2.3. Analytics: We analyze user data to understand trends, user behavior, and platform performance, enabling us to enhance and optimize Wyne.

2.4. Security: Your information is essential for the security and integrity of our platform. We take appropriate measures to protect your data from unauthorized access and misuse.

3. Sharing of Information

3.1. User Engagement: Your interactions on Wyne, such as product reviews and comments, are visible to other users, fostering a vibrant and interactive community.

3.2. Partners and Service Providers: We may share your information with trusted partners and service providers who assist us in delivering our Services and maintaining the platform.

3.3. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights and safety, or respond to government or law enforcement requests.

4. Use and Disclosure of
Personal Information

4.1. Collection of Personal Information: Wyne collects personal information from users, such as name, phone number, email address, and location during the registration process or through interactions on the platform. Personal information is encrypted and kept separate from any interaction data.

4.2. Purpose of Use: Personal information is used strictly for the following purposes:

  • To create and manage user accounts.

  • To process and fulfill user orders and purchases.

  • To securely communicate with users regarding their account and transactions.

  • To provide customer support and assistance, ensuring users receive timely help with any inquiries, issues, or feedback related to their use of Wyne.

4.3. Disclosure to Third Parties: Wyne may share personal information with trusted third-party service providers and partners for the following reasons:

  • Payment processing.

  • Order fulfillment. 

 

These third parties are carefully selected to ensure your data is handled securely and used strictly for the intended purposes. Wyne does not sell or share personal information with any other external parties for marketing or advertising purposes.

4.4. Marketing and Promotional Communication: Wyne may use users' contact information to send marketing and promotional materials related to products, services, and updates. Users have the option to opt-out of receiving such communications.

4.5. Legal Compliance: Wyne may disclose personal information if required by law or to protect its rights, property, or safety, as well as the rights, property, or safety of users and the public.

4.6. Data Security: Wyne takes reasonable measures to protect user personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

4.7. Data Retention: Wyne retains personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

4.8. User Control: Users can access, update, or delete their personal information through their Wyne account settings. For any inquiries or requests related to personal data, users can contact Wyne's support team.

By using Wyne's platform, users consent to the collection, use, and disclosure of their personal information as described in this policy.

5. Privacy Rights and Choices

At Wyne, we value your privacy and are committed to ensuring that your personal information is protected. We provide you with certain privacy rights and choices to give you control over your data. Here are the key aspects of your privacy rights and the choices you have:

5.1. Access and Update: You have the right to access and update your personal information stored in your Wyne account. You can review and edit your profile details, communication preferences, and other information through your account settings.

5.2. Data Portability: You can request a copy of your personal information that we hold in a structured, machine-readable format. This allows you to transfer your data to another service provider, if you wish.

5.3. Withdraw Consent: If you previously provided consent for us to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

5.4. Deletion: You can request the deletion of your account and associated personal information. However, please note that some data may be retained for legal or legitimate business purposes.

5.5. Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by updating your communication preferences in your account settings or using the "unsubscribe" link provided in our marketing emails.

5.6. Cookie Choices: We use cookies and similar technologies on our website. You can manage your cookie preferences and opt-out of certain cookies through your browser settings.

5.7. Do Not Track: Some web browsers offer a "Do Not Track" ("DNT") signal. We do not currently respond to DNT signals as there is no standard for how DNT signals should be interpreted.

5.8. Third-Party Services: Our platform may include links to third-party websites or services to enhance your experience. Please keep in mind that we do not have control over their data practices, and we encourage you to review their privacy policies to understand how your information may be handled.

5.9. Children's Privacy: We are committed to creating a safe and enjoyable experience for all our users. In compliance with the Children's Online Privacy Protection Act (COPPA), Wyne is designed for users aged 13 and above. For users between the ages of 13 to 17, parental consent and supervision are required to ensure a secure experience on the platform. We encourage parents to actively review their children’s use of the platform and provide support in making safe, informed decisions while engaging with our community.

5.10. Contact Us: If you have any questions, concerns, or requests regarding your privacy rights or our data practices, please contact our Privacy Team at support@wyne.shop.

By providing these privacy rights and choices, we aim to give you more control and transparency over your personal information. Your privacy is essential to us, and we will continue to enhance our privacy practices to protect your data.

6. Financial Security

6.1. We partner with Stripe, a PCI-DSS Level 1 certified payment processor, ensuring the highest level of compliance and security for all transactions.


6.2. Your financial details are never stored on our servers, providing an extra layer of protection and maximizing the security of your transactions.

7. User Data Control

7.1. You have full control over your personal data. At any time, you can delete your data through our user-friendly app interface or by contacting us at support@wyne.shop.

7.2. We retain your data only for the duration necessary to fulfill the purposes outlined in this policy or as required by law. You can access and export your data history with ease, ensuring compliance with data portability standards. If you wish to delete your account or specific data, we will assist you with your request in accordance with applicable regulations.

8. Global Compliance and Data Security

8.1. We operate globally, adhering to GDPR and international data protection standards. Your data is encrypted and stored in Google's US-based data centers, certified for top-tier security. At Wyne, we utilize a multi-layered encryption process to protect your data:

  • Your data is encrypted using AES with your unique personal key.

  • This personal key is then further encrypted with a highly secure master key.

  • This dual-encryption approach ensures that even in the unlikely event of a breach, your data remains unreadable and secure.

 

8.2. This level of encryption is comparable to that used by leading financial institutions and government agencies, offering the highest level of security for your personal information.

9. Transparency and Policy Updates

9.1.Policy updates are implemented alongside major app releases. You will receive notifications about these updates through the app, email, and SMS.

9.2. A change log will be provided with each update, clearly outlining all key changes to keep you informed.

bottom of page